A vision with a focus
Vision and mission
The five pillars of our vision
Intesa Sanpaolo Bank is a bank with a national market reach, wide recognition among stakeholders and a modern customer service model.
It provides its customers with cutting-edge digital business solutions and the best offers available.
It operates on the basis of a lean and responsive business model implemented by professionally trained and motivated employees.
This is the bank with the most popular customer experience for anyone looking for one.
With its new strategy, Intesa Sanpaolo Bank has embarked on a clearly outlined journey that guides its operations beyond 2023. This is a time related to the vision of the kind of a bank we really want. At the same time, it is a path that we must take in other roles in life, both private and business. For we know that without multifaceted changes and an outlined path, it is impossible to progress comprehensively and be successful.
Jozef Kausich, President of the management board
Customer service excellence
Being better in delivering a great customer experience is at the heart of Intesa Sanpaolo Bank’s mission.
Our excellent customer experience is achieved through investing in human resources, digitization and a network of modern branches, optimization of business and work processes, hiring talented people in key business areas, rewarding dedicated and successful employees, and through a balanced growth in the Slovenian market.
What is more, we strive for a great and constant multi-channel customer experience, regardless of whether in a given moment you need us remotely or face-to-face at a branch.
